שׂיג ושׂיח · Cig.Chat
שׂיג ושׂיח · Cig.Chat connects your Make.com scenarios to the cig.chat messaging-automation platform — a CDPlus / UChat-class chatbot suite for WhatsApp, SMS, email and webchat. The app exposes 164 modules across 20 functional groups, plus 7 dynamic-dropdown RPCs, all served through a single API-key connection. Any subscriber, flow, broadcast, AI agent, template or conversation in cig.chat is directly addressable from a Make scenario.
Requirements
- An active cig.chat account with at least one bot configured. Sign up at www.cig.chat.
- A bot-scoped API token (generated under bot settings → API in cig.chat).
- A Make.com team in the eu1 zone with permission to install private apps.
Connect שׂיג ושׂיח · Cig.Chat to Make
The app uses a single connection type: API key (Bearer token). Tokens are bot-scoped — connect one bot per Make connection. Repeat the steps below per bot.
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Get your API token from cig.chat
Log in to app.cig.chat, open the bot you want to automate, then go to Settings → API and copy the Bearer token. Keep it secret — anyone with the token can drive that bot.
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Add the connection in Make
In a new or existing scenario, drag in any שׂיג ושׂיח · Cig.Chat module. In the Connection field, click Add. Give it a label (e.g.
cig.chat — sales bot), paste the token into theAPI Tokenfield, then click Save. -
Validate
Make automatically calls
GET /flow/tagsto validate the token. A green check means success. If you see Invalid credentials, the token is wrong, expired, or copied with surrounding whitespace — regenerate it and try again.
The connection can now be reused across any module in the app and across any number of scenarios in your team.
Modules
Modules are organised by area of the cig.chat platform. Search modules return one bundle per item (use them as iterators). Action modules return a single bundle. The Universal module lets power users hit any cig.chat endpoint not yet wrapped.
Flow 9
Top-level flow management, agents, widgets and webhooks.
| Search | List Sub-flows | All sub-flows in this bot, with name filter. |
| Action | Delete Sub-flow | Remove a sub-flow by namespace. |
| Action | Get Bot Users Count | Subscriber counts by status. |
| Search | List Template Installs | Templates installed in this bot. |
| Action | Set Default Start Flow | Change the bot's entry sub-flow. |
| Action | Set Web-Chat Default Start Flow | Same, for the web-chat widget. |
| Search | List Agents | Team agents (filter by role). |
| Search | List Inbound Webhooks | Inbound-webhook configs on this bot. |
| Search | List Chat Widgets | Embedded chat-button widgets. |
Flow Tag 4
| Search | List Tags | Returns one bundle per tag. |
| Action | Create Tag | Adds a new tag by name. |
| Action | Delete Tag | Remove by namespace (RPC dropdown). |
| Action | Delete Tag by Name | Remove by display name. |
Flow User Field 5
| Search | List User Fields | All custom user-field definitions. |
| Action | Create User Field | New field with type and display type. |
| Action | Update User Field | Rename or change display type. |
| Action | Delete User Field | By namespace. |
| Action | Delete User Field by Name | By name. |
Flow Bot Field 8
Bot-wide variables (analogous to globals).
| Search | List Bot Fields | Returns one bundle per bot field. |
| Action | Create Bot Field | New field with default value. |
| Action | Set Bot Field | Update by namespace (RPC dropdown). |
| Action | Set Bot Field by Name | Update by name. |
| Action | Set Multiple Bot Fields | Up to 20 in one call. |
| Action | Set Multiple Bot Fields by Name | Up to 20 by name. |
| Action | Delete Bot Field | By namespace. |
| Action | Delete Bot Field by Name | By name. |
Flow AI Hub 6
Configure cig.chat's AI agents and tasks. Supports OpenAI, OpenAI Responses, Deepseek, XAI, XAI Responses, Claude, Gemini, Groq.
| Search | List AI Agents | Filter by namespace, provider, name. |
| Action | Update AI Agent Provider | Change provider/model on an agent. |
| Search | List AI Tasks | Filter by namespace, provider, name. |
| Action | Update AI Task Provider | Change provider/model on a task. |
| Action | Set Default AI Provider | Bot-wide default. |
| Action | Set Audio Transcription Model | Speech-to-text model. |
Flow Segment 1
| Search | List Segments | Paginated, with name filter. |
Flow Custom Events 4
| Search | List Custom Events | Event-name definitions. |
| Search | Get Custom Events Summary | Aggregated stats over a range. |
| Search | Get Custom Events Data | Detailed per-event log. |
| Action | Log Custom Event | Record an event for a subscriber (text / price / number). |
Flow Conversation 10
Inspect and steer live conversations.
| Search | List Closed Conversations | Within a date range. |
| Search | List Agent Activity Log | Filter by user / agent / action / source. |
| Search | Get Chat Messages | Subscriber message history. |
| Search | Get Messages by IDs | Up to 100 messages by mid. |
| Action | Move Chat To | open / in_progress / done. |
| Action | Assign Agent | Pick from RPC dropdown. |
| Action | Assign Agent Group | By group ID. |
| Action | Unassign Agent | Clear assignment. |
| Action | Pause Bot | For N minutes. |
| Action | Resume Bot | Re-enable automation. |
WhatsApp Template 4
| Search | List WhatsApp Templates | Returns one bundle per template. |
| Action | Create WhatsApp Template | Submit a template via the bot. |
| Action | Delete WhatsApp Template | By name. |
| Action | Sync WhatsApp Templates | Re-sync from Meta. |
Subscriber 32
Everything you do to a single subscriber: lookup, lifecycle, tagging, labels, custom fields, subscriptions, opt-ins and triggers. See the cheatsheet PDF for the full enumeration. Highlights:
- Lookup — Search Subscribers · Get Subscriber Info · Get Subscriber Info by Channel User ID.
- Lifecycle — Create · Create Bulk (≤100) · Update · Delete.
- Tags & Labels — add/remove single or multiple, by namespace or by name.
- Custom fields — set / clear single or multiple, by namespace or by name.
- Subscriptions — Subscribe / Unsubscribe to bot · Opt-in/Opt-out for SMS and Email.
- Triggers — Trigger App Event with arbitrary context.
Sending 17
Outbound messaging by namespace, channel user ID, tag, segment or list.
- To one subscriber by namespace — Send Main Flow · Send Sub-flow · Send Sub-flow by Name · Send Text · Send SMS · Send Email · Send Node · Send WhatsApp Template · Send Content.
- To one subscriber by channel user ID — Send Sub-flow by User ID · Send WhatsApp Template by User ID.
- Broadcasts — Broadcast to List (≤200) · Broadcast by User IDs · Broadcast WhatsApp Template by User IDs · Broadcast by Tag · Broadcast WhatsApp Template by Tag · Broadcast by Segment.
Each broadcast accepts scheduled_time (Unix seconds) and max_per_minute for throttling. Supported broadcast types: EMAIL, SMS, WHATSAPP_TEMPLATE, FACEBOOK_NOTIFICATION.
Universal 1
| Universal | Make an API Call | Hit any cig.chat endpoint not modeled. Base URL and Authorization header are added automatically. |
Use the universal module for endpoints not yet wrapped, or to test a request before promoting it to a dedicated module.
Webhooks
Outbound webhooks (cig.chat → Make) are configured inside cig.chat itself: open Bot settings → Inbound webhooks, point the target URL at a Make Webhooks module, and your scenario will trigger every time the bot fires the event. The List Inbound Webhooks module in this app surfaces those registrations programmatically.
Instant triggers initiated from Make.com aren't part of Batch 1; if you need a dedicated New Subscriber / Conversation Closed instant-trigger module, raise a request via [email protected].
Rate limits and error handling
- cig.chat enforces per-token throttling. Broadcast modules expose
max_per_minute— respect it. - Errors map to Make types:
401 → InvalidCredentials,429 → RateLimit,5xx → ConnectionError. - The full upstream message is in
error.messageon a failed bundle — useful for routing in Router modules. - Wrap critical paths with right-click → Add error handler.
Resources
- cig.chat web: www.cig.chat (sign-up & pricing)
- cig.chat API reference: app.cig.chat/api
- One-page cheatsheet (PDF): cheatsheet-en.pdf
- Open the app in Make.com: eu1.make.com
- Hebrew docs: עברית
Support
Bugs, feature requests, integration help — write to
[email protected].
Sales, partnerships, custom plans, ISV integrations —
[email protected].
New to cig.chat? Sign up at www.cig.chat.