An official Make.com app wrapping the cig.chat REST API in 164 ready-to-drop modules across 20 groups. Subscribers, flows, broadcasts, WhatsApp templates, AI agents, conversations, ticket lists, agent groups, integrations, OpenAI embeddings, workspace controls — all in your scenarios, in minutes.
From zero to your first sent message: under five minutes.
In your bot at app.cig.chat → Settings → API, copy the bot-scoped Bearer token. One token per bot.
In any new scenario, drag a cig.chat module → Connection → Add → paste the token in API Token. Make validates against GET /flow/tags.
Modules are grouped by area in the picker — Flow, Subscriber, Sending, AI Hub… search-style modules iterate (one bundle per item), action modules return one bundle.
Send a sub-flow, log an event, broadcast a message, list subscribers. Live dropdowns auto-populate from your bot's tags / segments / sub-flows / fields.
Every cig.chat resource you can manipulate from a Make scenario, by group.
List & delete sub-flows · bot user counts · template installs · default-flow setup · agents · inbound webhooks · chat widgets.
List · Create · Delete (by namespace or name).
List · Create · Update · Delete (by namespace or name).
Bot-wide variables: list · create · set/set-many · delete (each by namespace or name).
List & update AI agents and tasks · default AI provider · audio transcription model. Supports OpenAI, Claude, Gemini, Groq, Deepseek, XAI.
List segments — paginated, with name filter.
List events · summary stats · per-event log · log a new event for a subscriber.
List closed conversations · agent activity log · chat messages · move chat status · assign / unassign agents · pause/resume bot.
List · create · delete · sync templates.
The largest group — search · CRUD · tags · labels · custom fields · subscriptions · opt-in/out · custom-event triggers.
Send text · SMS · email · sub-flows · WhatsApp templates · Facebook templates. Broadcasts by list, user IDs, tag, or segment, with throttling.
Make an API Call — hit any cig.chat endpoint not yet modeled. Auth header injected automatically.
Five recipes that cover most automation needs.
List Tags → filter for the audience tag → Broadcast by Tag with a sub-flow. Throttle with max_per_minute=60.
Webhook trigger → Search Subscribers by phone → Set Multiple User Fields → Add Tag (e.g. enriched).
cig.chat Inbound Webhook triggers a Make scenario → branch on payload → Send Sub-flow by Name to drive the right conversation.
List Subscribers (filter by tag/segment) → Iterator → Set User Field (last_export_at) → Google Sheets — Add a Row.
List AI Agents → if cost over budget → Update AI Agent Provider (downgrade model) → notify Slack.
CRM trigger → Search Subscribers → Assign Agent (RPC dropdown) + Move Chat To in_progress.
